This website is operated by True Westfjords Ltd. Throughout the site, the terms “we”, “us” and “our” refer to True Westfjords Ltd.. True Westfjords Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Dropi.com uses the best possible security for our customers. Payments from all major credit cards are accepted. In the last step of our checkout, customers with credit cards are transferred to Borgun secure site. Borgun is an Icelandic acquiring company that handles all our credit card authorizations and transactions. All credit card transactions go through secure encryption payment gateway. Borgun is PCI Certified, which means that the systems and operations are compliant with the extensive security requirements of the PCI Standard.

Under no circumstances can dropi.com see or store customer’s credit card information. By transferring customers to Borgun’s secure site, all credit card information is handled within Borgun and their security system. dropi.com only receives a confirmation for payment along with the customer’s name and order number from Borgun.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the products, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your orders.

We reserve the right to refuse orders to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the products, or any contact on the website through which the products are provided, without express wrote permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue offers (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of product service.

All prices in dropi.com store are shown in Euros (€) or USD ($) and without VAT.

Customers have 30 calendar days to return an item from the date they received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

International orders are shipped with DHL. Orders within the United States are shipped with UPS.
Orders only ship on business days, which are Monday – Friday.
No guarantee is given on shipments to PO Boxes.
International shipping (outside Iceland and USA) is only available in EUR currency. Delivery time is 1-5 days normally, depending on location. Shipping is paid by buyer and is not included in the original price but added later in the checkout process.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our products will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the products will be accurate or reliable.
You expressly agree that your use of, or inability to use, the products is at your sole risk. All products delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall True Westfjords Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the products procured, or for any other claim related in any way to your use of any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of products or any content (or product) posted, transmitted, or otherwise made available, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless True Westfjords Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Iceland.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

We recommend that you use modern web browsers such as Chrome, Mozilla Firefox or Internet Explorer. It is possible that you might experience difficulties using other browsers.

Please note that we do our best to display high quality photos of products in our store. However, with every computer and display different from other, we cannot guarantee that they show perfect accuracy in colors as they appear on your display.

All brand, product and service appearing on this website are trademarks of their respective holders. All content appearing on this web site is the property of:

Subscription Commitment: Customers who subscribe to our service agree to a minimum commitment of two purchases. This means that upon subscribing, you are obligated to receive and pay for two consecutive shipments of the subscribed product.

Subscription Options: We offer two subscription options:

1. Subscribe for delivery every 30 days and receive a 15% discount.

2. Subscribe for delivery every 60 days and receive a 10% discount.

Cancellation Policy: After the initial two shipments, customers may cancel their subscription at any time with no further obligation. However, cancellation requests must be made before the next billing cycle. 

Billing: Payment will be automatically charged for each subscription shipment unless the subscription is canceled or modified before the next billing cycle.

Refunds: Subscription fees are non-refundable, except in cases where products are damaged or defective upon delivery

Changes and Updates: We reserve the right to modify, suspend, or terminate the subscription service, including pricing and discount offers, at any time without prior notice.

By subscribing to our service, you acknowledge that you have read, understood, and agreed to these terms and conditions. For more information or assistance, please contact our customer support team.

We are always interested in what our customers have to say. If you have any questions or concerns about our terms and conditions, please feel free to contact us at:

True Westfjord Ltd.
Hafnargata 76b
415 Bolungarvik, Iceland
info@truewest.is